Shipping & Returns

Postage and packing is an additional charge. We use An Post (www.anpost.ie) to ship packages and the most up to date charges can be found on their website.

Returns

If any item you receive, has been damaged in transit, please return it to us (in its original packaging and with all relevant documentation) within 14 days. Once we receive the item(s), we will issue a refund or replacement(s), whichever is requested and dependant on availability. Refunds will be issued within 30 days of receipt of the returned goods. A refund will be issued for postage paid only when the item is found to be defective or incorrectly supplied from the original order. If you fail to return goods at your expense, Irish Georgian Society reserves the right to charge the direct costs for their recovery and may offset that amount against any refund due.

Please note that when returning an item, the parcel is your responsibility until it reaches us. We recommend that you ask your local post office for proof of postage. This guarantee does not affect your statutory rights.

If you would like further information regarding the products or delivery options, you can contact us by email (shop@igs.ie) or by telephone on +353 (0)1 6798675. Please note that our office hours are Monday to Friday, 9.30am to 5.00pm (GMT). Our shop hours are 10.00am to 5.30pm, Monday to Saturday.